At GJ Phoenix Travel and Leisure (OPC) Pvt Ltd, we respect your privacy and are committed to protecting the personal information that you provide to us. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, make an enquiry, request a quotation or book any travel-related service with us.
We may collect personal information including, but not limited to:
We may collect your information when you:
Your personal information may be used for the following purposes:
To provide travel services, it may be necessary for us to share relevant personal information with third-party service providers.
These may include:
Only information reasonably required to provide or support the requested service will be shared.
Travel bookings may require personal information to be transferred to airlines, hotels, DMCs, government authorities and other service providers located outside India. By requesting or booking international travel services through us, you acknowledge that such transfers may be required in order to complete your travel arrangements.
Where passport copies, photographs, visa application information or supporting documents are provided to us, such information will be used for the purpose of arranging the requested travel or visa-related service.
Passengers are responsible for ensuring that all information and documents supplied are accurate, complete and valid.
Payments may be processed directly by us or through third-party banks, payment gateways or payment processors. We may retain transaction references and payment records for accounting, reconciliation and legal purposes.
We do not intentionally retain complete card security information such as CVV numbers.
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and improve the customer experience.
Cookies may collect information including browser type, device type, pages visited, time spent on the website and referring website.
Users may control or disable cookies through their browser settings. Disabling certain cookies may affect some website functionality.
Where permitted, we may use your contact details to send information about holiday packages, special offers, promotions and travel services.
You may request to stop receiving marketing communications from us at any time by contacting us or using any unsubscribe facility included in our communications.
We take reasonable administrative, organisational and technical measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Personal information may be retained for as long as reasonably necessary to:
If you provide personal information about another passenger, family member or travelling companion, you confirm that you are authorised to provide such information for the purpose of arranging the requested travel services.
Our website may contain links to websites operated by airlines, hotels, tourism authorities or other third parties.
GJ Phoenix Travel and Leisure (OPC) Pvt Ltd is not responsible for the privacy practices, security or content of third-party websites. Users are encouraged to review the privacy policies of those websites separately.
Where travel is booked for children or minors, information relating to the child may be collected from and provided by the parent, guardian or authorised adult making the booking.
Subject to applicable law, you may contact us to:
GJ Phoenix Travel and Leisure (OPC) Pvt Ltd reserves the right to update or modify this Privacy Policy from time to time. Any updated policy will be published on this website.
If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact:
GJ Phoenix Travel and Leisure (OPC) Pvt Ltd
Chennai, Tamil Nadu, India
Website: www.gjphoenixtl.com
Last Updated: August 2026
