Introduction

Phoenix Holidays ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gjphoenixtl.com and use our services.

Information We Collect

• Personal Data:

  Identifiable information such as your name, email address, phone number, mailing address, payment details, and any other information you voluntarily provide.

• Usage Data:

  Information automatically collected when you access our services, such as your IP address, browser type, device type, operating system, pages viewed, and the date/time of your visit.

• Cookies and Tracking Technologies:

  We use cookies, web beacons, and similar tracking technologies to track the activity on our website and hold certain information.

How We Use Your Information

• To Provide and Maintain Our Services:

  Including booking processing, customer support, and delivering travel documents.

• To Improve Our Services:

  Analyzing usage data to enhance our website and services.

• To Communicate with You:

  Sending confirmations, updates, marketing communications, and responding to your inquiries.

• For Marketing and Promotional Activities:

  Using your information to provide you with information about promotions, offers, and other news.

• To Comply with Legal Obligations:

  Ensuring compliance with applicable laws and regulations

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Sharing Your Information

• Service Providers:

  Including booking processing, customer support, and delivering travel documents.

• Legal Requirements:

  We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers:

  In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

Data Security

• Security Measures:

  We use administrative, technical, and physical security measures to protect your personal information.

• No Absolute Security:

  While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Your Data Protection Rights

• Access:

  You have the right to access the personal data we hold about you.

• Rectification:

  You have the right to request the correction of inaccurate or incomplete data.

• Erasure:

  You have the right to request the deletion of your personal data under certain conditions.

• Restriction:

  You have the right to request the restriction of processing your data.

• Data Portability:

  You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Objection:

  You have the right to object to the processing of your personal data.

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Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.